About Aspyra

Who we are

Aspyra, LLC is a global provider of health care products and services for the Laboratory and Imaging marketplaces. The company specializes in providing engineered workflow solutions that include software, interfaces, hardware and professional services to an array of markets encompassing specialty labs, reference labs, clinics, hospitals, imaging centers and orthopedic practices. Aspyra’s engineered systems can be integrated and customized to provide a single-vendor or enterprise-wide solution.

Products include :

  • Laboratory Solutions
    for clinics, hospitals, reference laboratories and specialty laboratories of all types.
  • Imaging Solutions
    for hospitals, imaging departments and centers, multi-specialty clinics and orthopedic environments.
leading-reputation-01
mission_vision

Mission & Vision Statement

  • By delivering diagnostic and information solutions that are the result of our clinical experience and innovative technology, we empower caregivers to take healthcare delivery to the next level.
  • Aspyra is a clinical information and diagnostic systems solutions vendor. Our vision is to provide unprecedented solutions that elevate the level of quality for patient care, promoting a healthier community.

Aspyra – An Industry Leading Reputation

Medical providers today are dealing with unprecedented reimbursement pressures. Financial survival depends on providing clients with high-quality results with responsive services.

Partnering with the right vendor can be a competitive advantage. For over 30 years, we’ve built an industry leading reputation for putting customers first.

Our customer-driven value proposition guides everything we offer from proven solutions to customer support and service. Understanding your business is our business. MedVIEW PACS, CyberLAB, and CyberPATH combine the feature sets you expect along with the commitment from Aspyra to improve efficiencies and drive revenue.

Take a moment reviewing our website to see why more and more facilities choose Aspyra.

leading-reputation
training

Training Aspyra

Aspyra believes that properly trained personnel are the key to success of not only each software implementation and its ongoing use, but also integral to the success of any company.

Avoid the pitfalls of your staff doing a task in the software tool then doing it again in a 3rd party tool as a “Backup”. Too many times we hear that features are missing or “I don’t know how to do that” and your data is at risk of being sub-par to what it should/could be.

With the advent of the recent Pandemic, it is even more critical to be able to train new or “Borrowed” staff on how to perform any number of tasks.

Enter the Aspyra PAL-Train. PAL as an acronym for “PACS and LIS” & Train is a shortened version of Training Platform; We want to be your staff’s Best PAL. If you or a staff member needs self-paced, web based training, please click the link below to get aboard the PAL-Train. WOO WOOOOOOO!

If you need a login, please contact Customer support, and a login will be created and emailed to the staff member(s) you want to have access. The PAL-Train is included with your subscription or SLA at no additional charge.

Click HERE to Login (Use this URL: https://ws.onehub.com/signin)

Clients Testimonials

I appreciated such prompt service on the weekend. Support was right there for us. I always get great service and the friendliness is always a nice bonus.

Vonnie B.

Medical Lab Tech, MN

I think you all are great. I have never had a bad experience with the Aspyra team. I most like the personal feeling you get when you speak to someone. I enjoy being treated like a person and not a number. I would recommend them to anyone. Very good group of people.

Greg W.

PACS Administrator, TN

The unattended install succeeds on the first try. Support does a fantastic job in customer service.

Michael O.

IT Support, NJ

The time to resolve, the time spent, and amount of communication were impressive. Our rep was so dedicated and assured me that the issue was as important to her as it was for our company. She quickly started to handle the situation with her team and ended up making what I thought was impossible possible.

Terry G.

Dir. Billing Operations, TX

They provide excellent customer service, always knowledgeable to answer our questions.

Stephanie N.

Radiology Tech, IA

I am very happy with the customer service and technical support we receive from Aspyra. They were awesome in helping us solve multiple problems after the ICD-10 upgrade.

Brendal F.

Histology Supervisor, FL

Knowledgeable, speedy response from trusted staff member; Great customer service experience; thank you!

Khyle W.

IT / PACS Administrator, UK

All of the people I have worked with in the past are always courteous and easy to work with. The knowledge of your support staff is great.

Ellen F.

Laboratory Supervisor, IN

Quick Turnaround, Very professional.

Raghbir D.

IT Support, UK

We are very happy with the way Aspyra resolves any questions or concerns that we have. The overall knowledge and speed with which they approach our issue is appreciated.

Sarah W.

Consultant, TX

Service was prompt and efficient.

Sherri A.

Radiology Manager, PA

Our Aspyra rep is wonderful but I often have to listen to other representatives complain about having to change their password too frequently to get through our fire wall.

Helen P.

Laboratory, CA

With the major amount of changes going on in health care right now, it is very rewarding to our corporation that Aspyra is beyond willing to add changes to their software upgrades to better all of their customers….not just us. I cannot tell you how much we appreciate this…thank you,

Milt G.

Director of Clinical Operations, IL

I think the analysts do a great job supporting CyberLAB,

Eric L.

Clinical Analyst, CA

Always friendly, courteous and don’t make you feel stupid,

Cassie K.

Office Manager, NC

I was very happy with how smooth our upgrade went. I am very pleased with Aspyra’s staff. Mario, Cheri, Brent and Lisa made the transaction very painless. They resolve my issue immediately. I appreciate your staff”

Maxine T.

Client Services Manager, CA

Support team resolved an issue before we even knew there was a problem. It is reassuring knowing the integrity of the Aspyra team ensures their products are performing at the highest level.

T.J.

IT Support, TN

We are excited to have the new features in the latest CyberLAB release. The decision to add Aspyra’s Anatomic Pathology solution expands our service offering on the Pathology side and allows us to share demographic information with the clinical application. This provides a common history for all elements of our client’s Lab work and simplifies our approval processes,

Carla R.

Laboratory Supervisor, TX.

We are very satisfied with the CyberLAB product and with all the specific state regulations and financial impact they have on our P&L. Aspyra didn’t engage in any haggling, they just simply collaborated with us to meet our financial needs. We intend to continue our business relationship with Aspyra and continue to keep pace with the challenges placed upon all of healthcare in regards to doing more with less resources and reimbursement, while meeting Meaningful Use deadlines and providing the highest quality healthcare that our patients deserve,

Lesli W. MT (ASCP)

LIS Coordinator, IL.

If all our vendors provided the high level of customer service that Aspyra does our life would be SO MUCH easier – great job Aspyra…”

Steve M.

IT Support, IA

I wanted to say Thank You for assisting me … especially on a Friday night. It relieved a lot of stress on my end over the weekend. Thanks for going above and beyond.”

Derrick V.

Supervisor of IT, IA

Your systems work great. Why try to improve a great system?  You guys are the best, I can’t see how you could be any better.

John S

Laboratory Director, FL

With such great customer service, just keep doing what you all are doing and I don’t think you will have any improvements to make.

Durrant S.

Lab Technologist, Jamaica

Joy & Jay are outstanding! Far better support than most of our other software vendors!

Ryan W.

Director of Medical Records, LA

We love the Guest Portal – it’s so easy for patients and referring physicians to use. In fact, we are using that as a benefit for physicians to refer patients to us.

Patty B.

Director of Radiology, TX

Ready To Learn More?

If your organization is interested in learning more, or would like to see a demo of our Lab or imaging solutions, please contact us today or call

a clinical information and diagnostic systems solutions vendor

Aspyra Clinical

Aspyra offers a number of training options to help ensure your staff is well versed in the system’s capabilities whether they are new to the system or experienced.

Click below for a free brochure (no credentials required)
Click below for a free brochure (no credentials required)