To email support and automatically create a support case:
Please provide us your name, email address, phone number (in case we need to call you), which facility you are reporting the problem on, and a brief description of the problem in the form here, then hit Submit Case.
For urgent issues, please call 1-888-731-0731 and, if you get the voicemail, please leave a message. This will alert all support personnel that you need assistance.