I appreciated such prompt service on the weekend. Support was right there for us. I always get great service and the friendliness is always a nice bonus.

I think you all are great. I have never had a bad experience with the Aspyra team. I most like the personal feeling you get when you speak to someone. I enjoy being treated like a person and not a number. I would recommend them to anyone. Very good group of people.

The unattended install succeeds on the first try. Support does a fantastic job in customer service.

The time to resolve, the time spent, and amount of communication were impressive. Our rep was so dedicated and assured me that the issue was as important to her as it was for our company. She quickly started to handle the situation with her team and ended up making what I thought was impossible possible.

They provide excellent customer service, always knowledgeable to answer our questions.

I am very happy with the customer service and technical support we receive from Aspyra. They were awesome in helping us solve multiple problems after the ICD-10 upgrade.

Knowledgeable, speedy response from trusted staff member; Great customer service experience; thank you!

All of the people I have worked with in the past are always courteous and easy to work with. The knowledge of your support staff is great.

Quick Turnaround, Very professional.

We are very happy with the way Aspyra resolves any questions or concerns that we have. The overall knowledge and speed with which they approach our issue is appreciated.

Service was prompt and efficient.

Our Aspyra rep is wonderful but I often have to listen to other representatives complain about having to change their password too frequently to get through our fire wall.

With the major amount of changes going on in health care right now, it is very rewarding to our corporation that Aspyra is beyond willing to add changes to their software upgrades to better all of their customers….not just us. I cannot tell you how much we appreciate this…thank you,

I think the analysts do a great job supporting CyberLAB,

Always friendly, courteous and don’t make you feel stupid,

I was very happy with how smooth our upgrade went. I am very pleased with Aspyra’s staff. Mario, Cheri, Brent and Lisa made the transaction very painless. They resolve my issue immediately. I appreciate your staff”

Support team resolved an issue before we even knew there was a problem. It is reassuring knowing the integrity of the Aspyra team ensures their products are performing at the highest level.

We are excited to have the new features in the latest CyberLAB release. The decision to add Aspyra’s Anatomic Pathology solution expands our service offering on the Pathology side and allows us to share demographic information with the clinical application. This provides a common history for all elements of our client’s Lab work and simplifies our approval processes,

We are very satisfied with the CyberLAB product and with all the specific state regulations and financial impact they have on our P&L. Aspyra didn’t engage in any haggling, they just simply collaborated with us to meet our financial needs. We intend to continue our business relationship with Aspyra and continue to keep pace with the challenges placed upon all of healthcare in regards to doing more with less resources and reimbursement, while meeting Meaningful Use deadlines and providing the highest quality healthcare that our patients deserve,

If all our vendors provided the high level of customer service that Aspyra does our life would be SO MUCH easier – great job Aspyra…”

I wanted to say Thank You for assisting me … especially on a Friday night. It relieved a lot of stress on my end over the weekend. Thanks for going above and beyond.”

Your systems work great. Why try to improve a great system?  You guys are the best, I can’t see how you could be any better.

With such great customer service, just keep doing what you all are doing and I don’t think you will have any improvements to make.

Joy & Jay are outstanding! Far better support than most of our other software vendors!

We love the Guest Portal – it’s so easy for patients and referring physicians to use. In fact, we are using that as a benefit for physicians to refer patients to us.